We offer two ways of evaluating your photo. You can scan the photo yourself and email it to us for evaluation (prior to sending us the original print), -OR- if you don’t have scanning capabilities, you can mail us the original photo and we will evaluate it in our facility. If we are able to restore the photo, we will call you with an estimate. If we aren’t able to restore it due to extensive damage, we will ship the photo back to you free of charge with our recommendations for companies who can assist you.