Check for Reviews

Would you want to trust your valued photos, slides, dvds or film to just any company before checking on what people were saying about their services?  Before choosing a professional photo scanning service, start by checking each company’s reviews.  Almost all legitimate professional photo scanning companies maintain a place on their website where customers can leave reviews for the services provided.

Photo Scanning Services

Additionally, most companies have social media sites like Facebook and Google Plus where current and potential customers can communicate their likes, dislikes and concerns.  Be wary of any company with multiple negative reviews… especially if company management hasn’t responded to rectify the issue.

View VistaPix customer reviews and testimonials at these locations  and connect with us!

Check for Hidden Fees

Not all photo scanning services are the same.  A very common tactic for some companies is to offer low package prices, but nickel-and-dime the customer with add-ons that you should expect to be included in the price.  For example, some companies offering multiple discount scanning packages charge up to an additional $31.50 per order for image rotation.  Conversely,

reputable photo scanning offers flat rate photo scanning packages where all scanning, editing and shipping costs are included in the advertised price.  There shouldn’t be hidden fees when buying a photo scanning package.   If it seems too good to be true, it probably is.  You don’t have to pay extra for photo rotation, scanning in a specific order, scanning photos other than 4×6, color correction, etc. Do your research and beware of the hidden fees that result in high costs to you, the consumer!

Where Do They Scan Your Photos

Beware of companies and photo scanning services that outsource your media, even to India!  Your most precious family memories should not be shipped around the world to be digitized.  Some companies outsource their work to save on overhead costs.  But, the reality is these companies are still the most expensive in the industry.  VistaPix scans all of our customers’ media (photos, 35mm slides, negatives, film reels and movies) at our facilities in Niceville, FL & Glendale, AZ.

Turnaround Time

Turnaround time on your photo scanning project is also extremely important.  Again, check for company reviews.  Many companies won’t guarantee a timeframe for completion of your project without additional charges.  However, it is not uncommon to find out that a company will hold on to your pictures for 4-6 months before completing the order.    A reputable photo scanning service will have your order complete in 3-4 weeks, or less!